Customer and Personal Service— Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical— Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
English Language— Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension— Understanding written sentences and paragraphs in work related documents.
Speaking— Talking to others to convey information effectively.
Writing— Communicating effectively in writing as appropriate for the needs of the audience.
Social Perceptiveness— Being aware of others' reactions and understanding why they react as they do.
Abilities
Oral Comprehension— The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression— The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition— The ability to identify and understand the speech of another person.
Speech Clarity— The ability to speak clearly so others can understand you.
Written Comprehension— The ability to read and understand information and ideas presented in writing.
Near Vision— The ability to see details at close range (within a few feet of the observer).
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Work Location: In person
Pay: $18.00-$20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
📌 Customer Service Representative (Cambridge)
🏢 HY-PRO PLUMBING
📍 Cambridge
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