Job Overview
We are seeking a highly organized and detail-oriented Administration Manager to oversee our administrative operations. The ideal candidate will possess robust customer service skills and have experience in managing office functions effectively. This role requires proficiency in various software applications as well as familiarity with phone systems and clerical duties. The Administration Manager will play a crucial role in ensuring smooth office operations, supporting staff, and enhancing customer interactions.
Responsibilities
- Manage daily administrative operations, ensuring efficiency and effectiveness in all processes.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Manage clinic operations including training and scheduling support staff, managing inventory, ordering supplies, accounting duties as required, managing payroll, managing incoming and outgoing correspondence, including emails, call and mail and contacting insurance companies to settle accounts
- Develop clinic policy and procedure manual to implement with staff
- Maintain office equipment and supplies, coordinating repairs or replacements as necessary.
- Oversee and participate in office cleanliness and organization
- Support the recruitment process with the onboarding of new staff members.
- Assist physiotherapist with patient treatment: application of heat and ice packs, removing modalities as required and cleaning of clinic beds
Requirements
- Proven experience in an administrative role, preferably as an Administration Manager or similar position.
- Strong customer service skills with the ability to communicate effectively with clients and team members.
- Familiarity with EMR software and applications
- Familiarity with payroll systems is an asset
- Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
If you are a proactive individual who thrives in a dynamic environment and possesses the necessary skills to excel in this role, we encourage you to apply for the Administration Manager position today!