About the Company

Canada Royal Milk is Canada’s sole manufacturer of infant formula, operating a state-of-the-art facility in Kingston, Ontario. We produce high-quality infant and toddler nutrition using milk sourced from Canadian dairy farms and advanced manufacturing technology that meets rigorous national and international standards. Our mission is clear: to strengthen Canada’s infant nutrition supply and deliver safe, reliable formula families can trust.

We are proud to build a diverse, multicultural team driven by collaboration, accountability, and continuous improvement. Backed by global expertise through our parent company, Feihe International, we combine Canadian manufacturing strength with international scale and experience.

About the Role

This position is one of the most pivotal roles in the company. As the Assistant to the General Manager, the incumbent will have the opportunity to learn about all aspects of our business. They will provide comprehensive support to the General Manager, working on a wide range of projects.

This is an excellent opportunity for professional development and growth. The incumbent must have an enthusiasm for learning, well developed organizational skills and working experience in a related area (operations, business, manufacturing, or project management). Duties include research and report preparation, the review and distribution of relevant correspondence and communications, taking meeting notes, meeting coordination, travel arrangements, delegation of requests and assisting with other priorities as required.

What We Offer

The opportunity to build and grow a progressive company, competitive wages, and extended health benefits.

What We Look For

Curiosity, commitment to learning,



and a winning mindset.

Job Requirements

Education: Bachelor’s degree in a related field

Experience: 3 years or more of progressively responsible related experience: which includes at least 1 year experience in a business project coordinator or similar role.

Language: Advanced written and oral communication skills in English and Chinese/Mandarin. Language skills will be tested.

Key Duties and Responsibilities

1. Co-ordinate and manage special assignments and projects on behalf of the General Manager;

2. Act as a liaison between the General Manager and head office to ensure proper handling of all business matters and timely communication of information;

3. Coordinate and maintain appropriate corporate records and registrations;

4. Under the direction of the GM, in collaboration with all departments, develops annual KPI for the company, and ensures regular reporting on KPI’s to the General Manager;

5. Coordinate, prepare and gather information to assist in the preparation of reports, presentations, business and operating plan documents and status reports, including following up with the appropriate individuals;

6. Create, format, and edit business communications in both English and Chinese (simplified);

7. Attend meetings and act as recording secretary and ensure accurate minutes are compiled and distributed within established timeframes.



Manage action item lists from meetings;

8. Proactively manage the General Manager’s calendar including booking travel arrangements

9. Responsible for the communication and promotion of company activities both internally and externally

10. Is privy to, and must protect, confidential materials;

11. Handles special projects and other duties as assigned

Working Conditions

The standard office hours are Monday through Friday, 8:30 am to 5:30 pm. Most of the work occurs during regular weekday office hours. However, as an international company with frequent interaction with head office, hours of work involved may vary to accommodate differences in time zones. Flexible schedule are required and may include evening and week-end hours.

Commitment to Diversity & Inclusion

We strive to build a team that reflects the diversity of the community we work in, and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as 2SLGBTQI, veterans, and people with disabilities.

If we can make this easier through accommodation in the recruitment process, please contact us at [email protected].

Job Types: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

Benefits:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match
- Vision care

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

Language:

- Mandarin (required)

Work Location: In person

📌 Administrative Assistant to the General Manager (Kingston)
🏢 Canada Royal Milk
📍 Kingston