Overview

We are seeking a dependable Tow Truck Operator to provide safe, timely roadside assistance and vehicle transport. In this hands-on role, you’ll respond to service calls, assess situations, and use towing equipment to assist motorists and move vehicles. The ideal candidate is safety-conscious, professional with customers, and comfortable working outdoors and in changing conditions. Training on company procedures and equipment may be provided.

Responsibilities

- Respond to roadside assistance and vehicle recovery calls in a timely, professional manner.
- Safely operate a tow truck and use winches, straps, dollies, and other recovery equipment to load, secure, transport, and unload vehicles.
- Assess vehicles and roadside conditions to determine an appropriate towing or recovery approach.
- Perform basic vehicle checks and identify mechanical issues that may affect safe transport.
- Communicate clearly with customers, explain the service process, and provide courteous customer service.
- Follow traffic laws, workplace safety procedures, and proper vehicle securement practices.
- Keep the truck, tools, and equipment clean, organized, and in good working condition.
- Complete service records and report vehicle damage,



equipment concerns, or incidents according to company procedures.
- Assist with related duties, such as moving vehicles around a lot or facility when needed.

Skills

- Valid driver’s license and a safe driving record; any required commercial driving credentials must be maintained for the assigned vehicle and duties.
- Commercial driving experience is preferred, particularly experience operating larger vehicles in varied road and weather conditions.
- Mechanical knowledge and the ability to recognize common vehicle or equipment issues.
- Automotive repair experience is helpful but not required.
- Robust customer service, communication, and problem-solving skills.
- Ability to operate towing and recovery equipment safely; forklift experience or certification is a plus.
- Dependability, sound judgment, and a consistent commitment to safety.
- Ability to work outdoors, handle physical tasks such as securing equipment, and respond to calls that may involve changing schedules or conditions.

Pay: $18.55-$50.00 per hour

Benefits:

- Flexible schedule
- On-site parking

Work Location: In person

📌 Tow Truck Operator (Northwest Edmonton)
🏢 3K TRUCK REPAIR AND TOWING
📍 Northwest Edmonton