We are seeking a welcoming, organized Front Desk Agent to support daily office operations and provide excellent customer service. The ideal candidate is comfortable handling a busy front desk, communicating professionally with visitors and callers, and keeping records accurate and organized. Experience in a medical or dental office is helpful but not required.
Responsibilities
- Welcome visitors, identify their needs, and direct them to the appropriate person or service.
- Answer and route calls using multi-line phone systems, demonstrating skilled phone etiquette.
- Respond to customer questions and provide courteous, timely customer support.
- Perform data entry, update records, and maintain accurate files.
- Handle filing, document preparation, proofreading, and other clerical tasks.
- Support scheduling and routine administrative workflows as needed.
- Use Microsoft Office and Google Workspace for correspondence, documents, and recordkeeping.
- Assist with basic bookkeeping tasks and use QuickBooks when applicable.
- Keep the reception area and shared office spaces orderly.
Requirements
- Strong customer service, communication, and organizational skills.
- Computer skills, accurate typing, and attention to detail.
- Ability to manage multiple tasks while maintaining a professional and welcoming front desk.
- Prior office experience, administrative experience, or clerical experience is preferred.
- Familiarity with Microsoft Office, Google Workspace, and QuickBooks is a plus.
Pay: $18.25-$21.00 per hour
Work Location: In person
📌 Front Desk Agent (Chetwynd)
🏢 Days Inn
📍 Chetwynd
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