Erin Park Lexus Toyota has an exciting opportunity to join our team as a PDI Service Support in a key support role within our PDI Department.

Working closely with the PDI Foreman and Sales Managers, you will help ensure that new and used vehicles are prepared efficiently, accurately, and on time for guest delivery.

At Erin Park, we believe in investing in our people and creating opportunities for long-term growth.

“Let’s Build a Career Together”
#erinparkjobs

As a family-run dealership, we are dedicated to providing our guests with experiences that not only meet but exceed their expectations.

Do you have exceptional customer service skills, a strong commitment to teamwork, and a keen eye for detail?

Are you looking to join a high-performing team where you can grow your automotive career? If so, we invite you to apply and become part of the Erin Park team!

Key Responsibilities

As PDI Service Support, your primary responsibilities will include:

- Assist the PDI Foreman in reviewing Repair Orders for current and used vehicles each day and assigning work to the Detailing Team and PDI Technicians.
- Under the direction of the PDI Foreman, coordinate, manage, and support PDI Team Members, which includes assisting with coordinating daily work schedules, setting priorities, and assisting with training and ongoing support to PDI Team Members.
- Participate in daily department circles to support communication, teamwork, health and safety, and awareness of departmental priorities.
- Demonstrate and uphold Erin Park’s 5 Car Keys — Safety, Integrity, Courtesy, Show, and Efficiency in all daily activities & interactions.
- Assist the PDI Foreman with closing Repair Orders, dispatching work,



and maintaining PDI inventory. Conduct functional and visual quality checks to ensure vehicles meet delivery standards.
- Work closely with the PDI Foreman and Sales Team to ensure vehicles are completed according to required timelines and delivery schedules.
- Identify and communicate vehicle preparation issues or delays to the PDI Foreman in a timely manner.
- Perform other administrative duties and ad-hoc responsibilities as assigned.

Qualifications & Skills

- Post-secondary education in Customer Service, Automotive Service, Business, Management, or a related discipline and/or previous experience in an automotive dealership environment.
- Supervisory or team-lead experience is considered an asset.
- Valid Ontario G Driver’s Licence.
- Experience using Serti, Infostream (an asset) and Microsoft Office.
- Strong attention to detail with the ability to identify and resolve issues, prioritize and manage multiple tasks within strict timelines and changing priorities.
- Excellent communication, interpersonal, and organizational skills.
- Basic knowledge of Toyota and Lexus products is an asset.
- Positive, professional, and customer-focused approach.

What We Offer

Erin Park Lexus Toyota offers a competitive compensation and benefits package, along with the opportunity to develop your skills and build a long-term career within a family-owned dealership.

Let's Build a Career Together!

All interested candidates are invited to apply.

Erin Park Lexus Toyota is committed to providing a fair and accessible recruitment process. Accommodations are available upon request for candidates participating in all aspects of the selection process.

📌 PDI Service Support (Erin Mills)
🏢 Erin Park Lexus
📍 Erin Mills