Job Summary

We are seeking a energetic and energetic Restaurant Supervisor to lead our front of house team and ensure an exceptional dining experience for our guests. In this role, you will oversee daily restaurant operations, supervise staff, and uphold high standards of food quality, safety, and customer service. Your leadership will drive team performance, maintain a welcoming atmosphere that encourages repeat business. This position offers an exciting opportunity to apply your restaurant management expertise in a fast-paced, vibrant environment where teamwork and hospitality are at the forefront.

Duties

- Supervise daily restaurant operations, ensuring smooth service flow and adherence to company standards
- Lead, motivate, and manage a team of servers, bartenders, and other staff members to deliver outstanding customer service
- Oversee food preparation and cooking processes to maintain quality, consistency, and safety standards
- Manage cash handling procedures and POS (Point of Sale) systems such as Toast POS for accurate transactions
- Monitor food safety practices and ensure compliance with health regulations and food handling protocols
- Coordinate with kitchen staff to optimize food production, serving times, and inventory management
- Handle customer inquiries, resolve complaints promptly, and ensure guest satisfaction at all times
- Train team members on hospitality standards, and operational procedures




- Maintain cleanliness and organization of the restaurant environment in accordance with safety standards

Skills

- Proven supervising experience in a restaurant or food service setting with strong leadership skills
- Extensive food preparation, cooking, and kitchen experience across various cuisines or styles
- Proficiency with POS systems such as Toast POS for efficient cash handling and order processing
- Excellent customer service skills with the ability to handle challenging situations diplomatically
- Strong team management capabilities including interviewing, training, and performance coaching
- Knowledge of food safety regulations and proper food handling techniques
- Experience with restaurant management software or systems like Micros or similar platforms
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
- Hospitality background including hotel or barista experience is a plus for versatile service skills
- Leadership qualities that inspire teamwork, accountability, and continuous improvement

Join us as a Restaurant Supervisor where your passion for hospitality meets your leadership talent. Bring your expertise in restaurant industry operations to create memorable dining experiences while advancing your career in a lively, supportive environment.

Pay: From $25.00 per hour

Expected hours: 24.0 per week

Work Location: In person

📌 Restaurant Supervisor (Cambridge)
🏢 Blackshop Restaurant
📍 Cambridge