We are a Calgary-based company managing a portfolio of residential rental properties. We're looking for an organized, reliable Office Administrator and Rental Coordinator to join our team. You'll keep our office running smoothly day to day while acting as the main contact for tenants and contractors, handling leasing, rent follow-up and maintenance requests. This is a full-time role in-office. If you're detail-oriented, comfortable juggling several priorities and good with people, we'd like to hear from you.
Responsibilities
- Record daily transactions, including payables, receivables, deposits and payments
- Record rent receipts, track arrears and follow up on late payments
- Advertise vacant units, respond to inquiries and book showings
- Screen applicants, including credit, reference and employment checks
- Handle tenant questions, complaints and maintenance requests
- Track rent payments and follow up with tenants on late rent
- Keep rent rolls, tenant files and lease records up to date
- Manage security deposits and move-out deductions
Experience
- Proven clerical experience in an office setting with strong organizational skills and multitasking ability.
- Prior experience with QuickBooks and Microsoft Office Suite (Word, Excel, Outlook) is highly preferred.
- Demonstrated ability to provide exceptional customer service while maintaining professionalism over the phone and in person.
- Valid driver's licence and reliable vehicle for property visits.
- Highly organized, able to juggle multiple properties and priorities
- Calm and qualified when handling tenant concerns
- 1+ years of experience in property management, leasing or office administration
Join us to be a key contributor in creating an efficient office environment where organization meets exceptional service! Your enthusiasm for administrative excellence combined with your bookkeeping expertise will make a meaningful impact every day.