CPAP Consultant

Empowering Wellness, Mobility & Everyday Living

Are you passionate about helping others live healthier, more comfortable lives? Do you have a genuine interest in medical, wellness, and mobility products especially those that transform how people sleep and breathe? Join our customer-focused team as a CPAP Consultant, where your care and expertise will make a real difference every day.

At Wellwise, we believe in empowering Canadians to age with independence and vitality.

As a CPAP Consultant, you’ll play a key role in supporting our CPAP program through clinical setups, personalized consultations, and retail engagement. You’ll also promote the rental and sale of medical equipment and related services, helping clients find the right solutions for their unique needs.

Your day-to-day will include mask fittings, managing appointments, charting notes, responding to physician requests, and assisting with front-of-store retail operations when needed. You’ll also provide hands-on orientation and training for clients, clinicians, and team members, ensuring confidence and comfort in using CPAP and related equipment.

What You’ll Do

As a CPAP Consultant, you’ll build meaningful connections with clients and healthcare professionals while promoting wellness, education, and trusted solutions. Your role will be energetic, customer-focused, and impactful, helping individuals breathe easier and live better.

Here’s how you’ll make an impact:

- Build Awareness: Represent and promote our products and services, expanding visibility within the community and among healthcare providers.
- Client Engagement:



Develop and maintain strong relationships with patients, providing knowledgeable, personalized consultations that support informed decisions.
- Sales & Service: Present and demonstrate equipment, prepare quotes, and assist clients with product selection and rentals, ensuring a smooth and supportive experience.
- Education & Training: Deliver engaging product orientations to clients, caregivers, and clinical partners—including demonstrations, updated materials, and ongoing support.
- Product Expertise: Stay up to date with the latest technologies and industry trends by attending workshops, seminars, and product education sessions.
- Reporting & Accountability: Maintain accurate records of all client interactions, equipment use, and service calls. Ensure stock equipment is secured, tracked, and properly maintained.
- Therapy Support: Actively support patients in achieving CPAP therapy compliance through follow-up, encouragement, and accessible education.
- Funding Coordination: Liaise with government and third-party funding agencies to assist clients in obtaining financial approvals.
- Health & Safety: Follow all relevant health, safety, and regulatory guidelines to ensure a safe and professional environment.




- Team Contribution: Embrace a collaborative, inclusive workplace by supporting other team members and participating in broader company initiatives.

What You Bring

A blend of sales experience, customer service skills, and a passion for patient-centered care!

- Previous sales or customer service experience.
- Previous CPAP experience is a strong asset.
- Experience in a healthcare setting is considered an asset.
- Registration as a Respiratory Therapist, Nurse, or Polysomnographic Technologist (asset, not required).
- Strong communication and interpersonal skills, with the ability to guide clients and healthcare providers on product selection and usage.
- Ability to manage multiple priorities and exercise sound judgment in recommending solutions.
- Commitment to delivering Legendary Customer Service and going above and beyond for clients.
- Accommodation is available upon request for applicants and employees with disabilities.

Why Join Us?

This is more than just a retail job it’s a chance to empower individuals with the tools they need to live life to the fullest. We provide training, support, and a welcoming environment where your voice is heard and your growth is supported. As a valued member of our team, you’ll enjoy a comprehensive benefits package that supports your health, wellbeing, and work-life balance, as well as eligibility for the CPAP Sales Incentive Bonus Plan.

Pay: $30.00-$32.00 per hour

Benefits:

- Dental care
- Extended health care
- RRSP match
- Store discount

Work Location: In person

📌 CPAP Consultant (Newmarket)
🏢 Wellwise
📍 Newmarket