About Bid13

Bid13 is a fast-growing online platform that connects buyers with storage auctions across Canada. We operate in a high-energy, sales-driven environment where customer experience and accuracy matter.

We’re growing—and looking for someone who’s organized, reliable, and outstanding with people to join our team at our bright office in Scarborough.

Why This Role is a Great Opportunity

This isn’t just a customer service job.

You’ll work closely with our Sales team, learn how deals move from start to finish, and gain real exposure to sales operations inside a growing tech business .

If you’re looking to build a career (not just take calls), this is a strong entry point.

What You’ll Be Doing

- Handle customer inquiries via phone, email, and internal systems
- Support the Sales team with admin tasks (account updates, follow-ups, documentation)
- Help resolve customer issues quickly and professionally
- Keep CRM and internal systems accurate and up to date
- Work with Sales and Operations to keep everything running smoothly
- Assist with reports, scheduling,



and day-to-day coordination
- Spot ways to improve processes and customer experience

What We’re Looking For

- 3+ years in call centre customer service role(s)
- Strong communication skills (transparent, professional, friendly)
- Someone who stays calm under pressure and enjoys helping people
- Organized, detail-oriented, and dependable
- Comfortable using systems (CRM, email, spreadsheets, etc.)
- Strong technical and IT skills

What You’ll Get

- Hands-on training and ongoing support
- Real exposure to sales operations and business processes
- A team that’s collaborative, supportive, and growing
- Opportunity to develop new skills and grow your career
- Pay is $20/Hour that will increase to $22 after probation

Our recruitment process may include the use of AI to assist with candidate screening. All applicant information is handled in accordance with applicable privacy and employment legislation.

📌 Call Centre Representative (Scarborough)
🏢 DBNC Group
📍 Scarborough