Communications & Development Manager (35 hours/week) hybrid
CMHA NORTH AND WEST VANCOUVER (CMHA NWV)

Our vision: Mentally healthy people in a healthy society

Position Overview

On the cusp of a new era in mental health, where Canadians increasingly recognize the importance of social connection and community well-being, we are seeking a Communications and Development Manager to strengthen relationships between CMHA North and West Vancouver and the diverse community we serve.

In this role, you will act as a key ambassador for the organization, building meaningful connections with service users, donors, community members, partner organizations, funders, and other external stakeholders. Through community engagement, attendance at events, strategic networking, relationship building, and effective storytelling across digital and social media channels, you will raise awareness of CMHA’s programs, services, donation opportunities, and impact. You will identify opportunities to connect people with our mission, foster a culture of philanthropy, and ensure the voices and experiences of those we serve help inform and strengthen our work.

The successful candidate will passionately communicate CMHA’s vision and impact to inform, engage, and inspire donors, service users, community members, volunteers, and stakeholders, strengthening support for mental health and social connection across the North Shore.

Key Duties and Responsibilities

Communications & Engagement 40%

· Strategize how to engage community residents from different ethnic and socioeconomic backgrounds to spread awareness about CMHA NWV services and programs;

· Lead digital communication efforts, including social media, email campaigns and monthly newsletters, digital and print ads, annual report, and website content development;

· Collaborate with external graphic design contractors on project work as needed;

· Maintain branding standards and consistency in all print and digital materials;

· Oversee programming and event planning for Mental Health Week;





· Work in collaboration with the ED and Leadership team to prepare and provide educational and/or fundraising presentations to various stakeholders including local associations, community organizations, school districts, private businesses, health authority representatives, government agencies, and municipal authorities;

Revenue Development 60%

· Build on existing strategies and develop new avenues to diversify CMHA NWV’s revenue streams;

· Design and implement effective identification, cultivation, solicitation and stewardship plans for current and prospective donors at an individual and corporate level;

· Work in collaboration with ED, Branch and Division partners to actively solicit major gifts;

· Maintain a master calendar of grant deadlines, submit grant applications via online portals, and prepare timely post-award funder reports;

· Contributes to a culture of philanthropy to support staff and Board with opportunity spotting and donor cultivation by conducting donor research, creating donor profiles and providing fundraising education;

· Work in partnership with board members on the fundraising committee and provide quarterly fund development updates to the board;

· Collect and analyze data related to community engagement and fundraising efforts, including feedback from community members, event attendance, and program & financial impact, to assess effectiveness and inform future strategies;

· Monitor progress towards clearly defined financial goals through accurate tracking and reporting;

· Collaborate with the Leadership team and Executive Director to prepare proposals, reports etc.;

· Adhere to national standards of ethical fundraising, communications best practices, policies,



and related guidelines.

Abilities and Values

· Values driven professional who is passionate about developing a culture of philanthropy within the organization;

· Solid knowledge of grant writing and fundraising, its trends and best practices;

· Experience in developing budgets, aligning with annual agency budgets;

· Skilled in establishing priorities and time management;

· Exceptional interpersonal and relationship management skills;

· Equally capable working well independently and as part of a team;

· Outgoing, compassionate, and interested in the mental health of all people in the community.

Qualifications

· Degree or diploma in Business Administration, Communications, Marketing or other related discipline or equivalent experience

· Minimum of 3 years of communications and fundraising experience;

· Experience working with an organization’s senior leadership;

· Exceptional listening, written, and verbal communications skills;

· Understanding of cultural safety and humility and willingness to work from an anti-oppression, trauma informed lens;

· Knowledge of event planning;

· Familiarity with mental health and addictions issues;

A criminal record check for working with vulnerable sectors is required upon hiring.

Hours of Work and Considerations

Reports to: Executive Director

Hours of Work and Special Considerations: 35 hours per week. Flexible hours and a mix of working at home/in the office. Some evening/weekends required.

Pay: $90,000.00-$95,000.00 per year

Advantages:

- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Ability to commute/relocate:

- North Vancouver, BC V7P 1V7: reliably commute or plan to relocate before starting work (required)

Education:

- Bachelor's Degree (preferred)

Experience:

- Communications: 3 years (preferred)
- Fundraising: 3 years (preferred)

Work Location: Hybrid remote in North Vancouver, BC V7P 1V7

📌 Communications and Development Manager (North Vancouver)
🏢 Canadian Mental Health Association North & West Vancouver Branch
📍 North Vancouver