Job Overview

- We are seeking an experienced, organized Senior Dental Office Receptionist/Administrator in the Upper Beaches and North York area to help keep our dental practice running smoothly and provide a welcoming, professional experience for patients.
- This front-desk role coordinates patient scheduling, communications, records, and administrative workflows while supporting the dental team.
- The ideal candidate is dependable, detail-oriented, comfortable managing completing priorities, and committed to patient confidentiality and service.
- Tagalog speaking is an asset but not required.

Responsibilities

- Welcome patients, manage check-in and check-out, and maintain a courteous, professional front desk.
- Schedule, confirm, and adjust appointments; coordinate provider calendars and help manage schedule changes.
- Answer and route calls using multi-line phone systems, respond to patient inquiries, and relay messages accurately.
- Maintain complete, accurate patient records using electronic and manual dental records and practice-management systems.
- Verify and update patient information, prepare forms, and support records requests in accordance with privacy procedures.




- Coordinate administrative communication between patients, providers, and other office staff.
- Assist with routine office administration, document organization, and front-desk workflow improvements.
- Use dental and medical terminology appropriately when documenting information and communicating with patients and clinical staff.
- Help train or guide front-desk colleagues and support consistent office procedures.

Experience

- Prior dental receptionist, dental office experience is strongly preferred.
- Previous dental front desk, office experience, or administrative experience is required.
- Familiarity with Paradigm or Dentrix dental software is preferred; experience with Epic or other electronic dental records systems is an asset.
- Strong communication, organization, accuracy, and customer-service skills are essential.
- Ability to handle sensitive information discreetly and manage multiple tasks in a busy office setting is required.

Pay: $23.00-$29.00 per hour

Benefits:

- Dental care
- On-site parking

Experience:

- Dental receptionist: 1 year (required)

Work Location: In person

📌 Senior Dental Office Receptionist/Administrator (Greater Toronto Area)
🏢 Dr. Tsang
📍 Greater Toronto Area