We are seeking an organized, welcoming Dental Front Desk Administrator to support the daily operations of a dental practice. This role is often the first point of contact for patients and helps ensure a smooth experience from appointment scheduling through check-in and follow-up. The ideal candidate is professional, detail-oriented, and comfortable balancing patient service with administrative tasks in a busy office.
Duties
- Welcome patients, manage check-in and check-out, and maintain a courteous, professional front desk.
- Schedule, confirm, and reschedule appointments while keeping provider calendars organized.
- Answer and route calls using a multi-line phone system; respond to routine patient questions and messages.
- Maintain accurate patient records and update information in electronic medical records and practice-management systems.
- Verify patient details and assist with forms, records requests, and routine administrative documentation.
- Coordinate with dental staff to support appointment flow and communicate relevant scheduling or patient updates.
- Keep the reception area organized and help maintain confidentiality when handling patient information.
- Assist with general office tasks, including filing, data entry, and processing incoming correspondence.
Skills
- Experience as a Dental Receptionist or in a dental office is preferred; medical office or other office experience is also valuable.
- Previous front desk or administrative experience is an asset
- Understanding of electronic dental records and basic dental terminology is helpful.
- Comfortable operating multi-line phone systems and managing multiple priorities in a patient-facing setting.
- Robust organization, attention to detail, communication, and customer-service skills.
- Ability to handle sensitive patient information with discretion and professionalism.