COGIR Real Estate's success is built on excellent teamwork between our various departments and on the dedication of everyone who has joined the company over the past 25 years. Every day, our passionate team makes a difference for our clients in private seniors' residences. A human-centered approach is at the heart of our corporate philosophy! We are looking to add a Leasing Agent to our team for a full-time, permanent position in one of our buildings in the St. Constant area.
POSITION DESCRIPTION:
The Leasing Agent is undoubtedly a key player in the success of our operations and the high level of resident satisfaction. They listen to clients, promote the residence, and ensure that they offer housing options that meet people's needs, rather than simply renting for the sake of renting. Customer satisfaction starts first and foremost in the hands of our rental agent, and that's why they are an important asset to the team.
ROLE AND GENERAL RESPONSIBILITIES:
- Analyze client needs
- Complete all required rental documentation, including credit inquiry forms
- Ensure customer satisfaction objectives are met
- Follow up on dossiers, monitor schedules, issue reminders and obtain requested information in a timely manner in keeping with established time limits
- Greet clients and take them on a tour of the site
- Maintain the different registers
- Monitor the integration of a new resident
- Prepare information packets for customers
- Produce required reports
- Provide a high level of customer service
- Solicit potential clients by telephone, social networks and e-mail, to build and strengthen business relationships
- Stay on top of the trends in the rental market for the region
- Work in Microsoft Excel to update data
EXPERIENCE AND QUALIFICATIONS:
- 1 year of relevant experience will be considered an important asset
- Flexibility for the work schedule
- Good team player
- A good working knowledge of Microsoft Word, Excel and Outlook (an asset)
- A positive working knowledge of sales techniques
- Customer service experience an asset
- Experience in sales
- Excellent knowledge of Team software
- A working knowledge of real estate (an asset)
- Know Symo software (an advantage)
BENEFITS:
- Cellular provided
- Salary to be discussed
- Free indoor parking
- Recognition program
- Rental bonuses
- Group insurance
- Sick days and time off for family obligations
- Vacation
- Social Club activities, gifts and substantial discounts
- Human management approach
- Challenging opportunities, up to your ambitions!
- Ongoing training
- Consistent schedule
- A welcoming and tight-knit team!