Experienced Dental Receptionist | Full-Time | NO EVENINGS
Are you an experienced dental administrator who is organized, dependable, and confident managing a busy dental front desk?
An established and growing dental practice is looking for an experienced Dental Receptionist to join our administrative team on a full-time basis.
Previous dental reception/administration experience and Dentrix experience are required.
The Role
This is a busy, patient-focused administrative position requiring someone who can confidently manage multiple priorities while providing excellent service to patients and supporting the day-to-day flow of the practice.
Responsibilities include:
- Scheduling and coordinating patient appointments
- Managing schedule changes, cancellations, and short-notice openings
- Confirming appointments and communicating with patients regarding their care
- Answering phones, responding to emails, and assisting patients at the front desk
- Reviewing patient account and insurance information
- Processing dental insurance claims, estimates, pre-determinations, and EOBs
- Collecting and processing patient payments
- Maintaining accurate patient information and records in Dentrix
- Monitoring upcoming schedules and proactively addressing gaps
- Coordinating with clinical and administrative team members to keep the day running smoothly
- Following up with patients regarding appointments and outstanding treatment
- Supporting general administrative duties as required
What We’re Looking For
We are looking for someone who already understands the pace and responsibilities of a dental front office and can step confidently into an established practice.
Requirements:
- Minimum 2 years of dental reception/administration experience
- Previous Dentrix experience
- Strong knowledge of dental terminology, scheduling, and office procedures
- Experience working with dental insurance, claims, estimates, pre-determinations, and EOBs
- Strong communication and patient-service skills
- Excellent organization and attention to detail
- Ability to prioritize and manage multiple responsibilities in a busy environment
- Dependable, skilled, and comfortable working as part of a team
You are someone who looks ahead, follows through, communicates well, and understands how important the administrative team is to both the patient experience and the success of the practice.
Schedule
- Full-time, Monday to Friday
- One Saturday per month
- No evenings
Why Join Us?
We are an established dental practice with a strong patient base and an experienced team. We are looking for someone interested in becoming a reliable, long-term member of our administrative team.
Please note: A minimum of 2 years of dental reception/administration experience and previous Dentrix experience are required to be considered.