Job Summary

- We are seeking a welcoming, organized Dental Receptionist/Treatment Coordinator to support patients and the dental care team.
- This front-desk role helps create a smooth patient experience by coordinating appointments, maintaining accurate records, and assisting patients with treatment plans and office procedures.
- Minimum one year of dental office experience is required.

Duties

- Greet patients, manage check-in and check-out, and provide courteous front-desk support.
- Answer and direct calls using a multi-line phone system; respond to patient questions and route messages appropriately.
- Schedule, confirm, and coordinate appointments, including follow-ups and treatment visits.
- Maintain accurate patient records and update information in practice-management systems.
- Support treatment coordination by reviewing proposed care with patients, explaining next steps, and helping arrange appointments.
- Assist with routine administrative tasks, such as filing, scanning,



and organizing patient documentation.
- Communicate with clinical staff to help keep daily schedules and patient flow organized.
- Protect patient privacy and follow office procedures for handling records and information.

Skills

- Solid customer service, communication, organization, and attention to detail.
- Comfortable working at a front desk, managing competing priorities, and handling confidential information.
- Experience with multi-line phone systems and electronic records; familiarity with electronic medical records is preferred.
- Knowledge of medical terminology is helpful.
- Experience as a dental receptionist, in a dental office, is required.
- T*racker experience is a plus; familiarity with I*ntiveo is also welcome.

Pay: From $25.00 per hour

Expected hours: No less than 32.0 per week

Work Location: In person

📌 Dental Receptionists/Treatment Coordinator (Kitchener)
🏢 Advadent Smile
📍 Kitchener