South Saskatchewan Animal Hospital is looking for a dedicated professional to join our team as a part time Customer Service Representative (CSR)! The CSR's primary duties are interacting with clients and our team to provide consistent, compassionate & excellent service to our customers and patients. Qualified individuals must possess critical thinking and problem-solving skills, attention to detail, a compassionate and positive attitude as well as excellent multi-tasking capabilities and communication skills! New to this industry? No problem. You bring the passion and we will provide the training!

Essential duties and responsibilities required of the position include:

Being attentive to client and patient needs

Interacting patiently and compassionately with clients to:

− Answer and triage calls on a multi-line phone system

− Schedule appointments and procedures

− Check-in and admit patients

− Process payment and deposits for services, products and/or prescriptions

− Follow-up on procedures and services

− Educate about our products and services





Managing record requests from other hospitals and specialty practices

Maintaining proper & confidential documentation in an electronic medical record

Relaying appropriate information to/from clients to appropriate team members

Maintaining a neat and organized work space

What you bring to the position:

Commitment to outstanding customer service

High School Diploma or G.E.D.

Minimum 2 years of customer service experience

Able to use Windows based computer systems, word processing, email and web search

Ability to lift 30-50lbs safely

A love for all things cute and cuddly!

What we commit to you:

Training for the position and team support whenever you need it

Above average wage

If you are committed to exceptional customer service within a positive and collaborative team environment, we encourage you to submit your resume and cover letter detailing the knowledge and skills that qualify you for this position. We look forward to meeting you!

Pay: $17.50-$22.00 per hour

Work Location: In person

📌 Customer Service Representative (Regina)
🏢 South Saskatchewan Animal Hospital
📍 Regina