Job Overview

We are seeking an experienced, customer-focused Automotive Sales Manager to lead dealership sales operations and help customers find vehicles that meet their needs. This role combines hands-on sales, team leadership, and relationship building. The ideal candidate is organized, confident in negotiation, and skilled at guiding customers through a professional, low-pressure buying experience.

Responsibilities

- Lead and support the sales team in meeting dealership goals and delivering excellent customer service.
- Manage the sales pipeline, monitor follow-ups, and help move prospective customers through each stage of the buying process.
- Build relationships with individual customers and business clients through dealership, B2B sales, and outside sales activities.
- Assist with vehicle presentations, test drives, product comparisons, and negotiations.
- Identify appropriate opportunities for upselling additional vehicles, features, or services based on customer needs.
- Provide sales support to team members and help resolve customer questions or concerns.
- Coordinate sales activities with marketing and other dealership departments.
- Maintain accurate customer records, sales documentation, and pipeline updates.
- Represent the dealership professionally in person and by phone,



using robust communication skills and proper phone etiquette.
- Support a welcoming sales environment for customers interested in standard or high-end vehicles.

Qualifications

- Experience in sales management, automotive sales, or a related customer-facing role; dealership experience is strongly preferred.
- Background in retail sales, outside sales, B2B sales, or high-end sales is an asset.
- Demonstrated skills in negotiation, customer service, sales pipeline management, and upselling.
- Strong communication and organizational skills, with the ability to manage multiple customer relationships and priorities.
- Comfort with basic math, sales documentation, and reviewing transaction details.
- Professional phone etiquette and a customer-first approach.
- Bilingual or multilingual abilities are valued; Spanish proficiency is a plus.
- Ability to coach and motivate a team while maintaining a collaborative, service-oriented approach.

Pay: $100,000.00-$150,000.00 per year

Benefits:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Store discount

Work Location: In person

📌 Automotive Sales Manager (Sherwood Park)
🏢 Important Company of the Sector
📍 Sherwood Park