Status: Regular Full-Time (70 hours bi-weekly) Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation. The Job Coach-Retention Specialist is responsible for delivering employment services geared to the needs of specific target groups. This position works within a Case Management Team (POD) of Employment Specialists, Job Development Specialists, and Job Coaches/Job Retention Specialists to provide wrap around supports to clients with the purpose of ensuring clients achieve and maintain sustainable employment. Provides individualized on-the-job supports and services to employers and clients to ensure labor market attachment for clients with disabilities and other barriers to job integration and retention. Assesses the need for workplace accommodations and negotiates these with employers. Assists employers in creating workplaces that are supportive of persons with disabilities and other barriers, by addressing systemic, structural, environmental, and social obstacles to success. Conducts job task analyses, and develops and monitors training and support plans in partnership with clients and employers, to ensure that supports provided are carefully planned and appropriate. Assists clients in their training and orientation when they start work. Assists clients in understanding the physical and social environment of the workplace such as the rules of the workplace,



location of lunch room and washroom, breaks, work schedules, employer expectations, etc.) Monitors client integration in the workplace and mediates/resolves arising issues to ensure successful ongoing employment. Assists clients with disabilities and other barriers, by promoting growth and development, setting and achieving short-term and long-term goals, and providing opportunities for learning, training, and career laddering. Performs administrative functions as required by the program. Assists in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity. Ensures all data is accurate and entered on a timely basis. Assists in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program. Bachelor Degree in Social Sciences or related field or equivalent combination of experience and education. client coaching and mentoring ~ Knowledge of issues, trends and legislation in the employment field and the labour market. ~ Proven ability to provide coaching, mentoring and support to clients with disabilities and/or other barriers to employment. ~ Linguistic Profile (for Centres with French Language Service Designations) Other languages an asset. Bilingual preferred. Personal Suitability/Other Requirements Ability to work with minimal supervision. Valid driver's license and access to a vehicle as this position requires travel to other sites regularly. Compressed weeks Monday, Tuesday, Wednesday, Friday days from 9am-5pm, and every Thursday from 8:30am-8pm, with every second Friday off. Positively contribute to monthly individual and team Key Performance Indicator (KPIs) while managing a challenging workload through prioritization and effective time management Comfortable providing services in a hybrid mode or in-person and virtual services from the Employment Centre or off-site locations.

📌 Full-Time Training Specialist (Northside)
🏢 Pinecrest-Queensway Community Health Centre
📍 Northside