Own the end-to-end RFQ and RFP process from intake to outcome capture, including the tier routing rules, service levels and escalation paths.

Guarantee published response service levels by tier, and manage capacity, workload allocation and backlog to sustain them.

Maintain the process, capability and data-flow model in Blue Dolphin so the capability is documented, auditable and improvable.

Apply and enforce bid/no-bid qualification, protecting CB's pursuit capacity from work it cannot win or should not want.

Lead Gate 1, 2 and 3 reviews for RFP pursuits and Tier 3 bids, ensuring each pursuit has a named sponsor, win themes and a resourced plan.

Pricing and margin governance

Develop and maintain segmented pricing guidance by product category, velocity class, customer tier and competitive exposure, in partnership with Finance and the Pricing Analyst.

Enforce price floors and the delegation of authority; investigate and reduce margin leakage between quoted and realized margin.

Work with Supplier & Brand Management to improve cost position on competitive bids through Special Pricing Agreements and volume aggregation before conceding margin.

Service and program commercialization

Build and maintain activity-based cost-to-serve models for each CB program and MRO solution, with Finance.

Build defensible customer value cases from customer baseline data,



and set service pricing within the corridor between cost-to-serve and quantified value.

Design commercial structures for multi-year agreements — term, escalation, tariff pass-through, rebates, gainshare, performance regimes, scope-change mechanisms and exit provisions.

Proposal quality and compliance

Own the proposal content library covering all CB programs, MRO solutions and technical support offerings, keeping it current and evidence-backed.

Ensure every formal submission is fully compliant with tender requirements; zero disqualifications on technicalities is the standard.

Run colour-team reviews on significant pursuits and hold the quality bar on what leaves the building.

Intelligence and learning

Own the win/loss repository, including data completeness, reason code integrity and competitive price observation capture.

Pursue customer debriefs on significant losses and wins, and convert them into coded, comparable records.

Deliver the monthly commercial performance review and the quarterly competitive landscape briefing to the executive.

Leadership and capability building

Lead, coach and develop the bid desk team; build depth so the capability does not depend on any individual.

Establish and maintain internal service levels with SBM,

📌 Commercial Manager (Mississauga)
🏢 Canadian Bearings
📍 Mississauga