As one of Canada's leading real estate companies, with properties across North America, we're proud of our history and excited about our future. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization,

we offer
exposure to a diverse portfolio that includes office, industrial, retail, and multi‐suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate. Community Managers play a critical role in the successful operations of our apartment complexes and in the overall success of Morguard. This role is primarily responsible for day to day operations of an assigned portfolio of buildings (at least 300-400 units) including: leasing, building operations and capital projects. Community Managers are confident leaders, possessing excellent communication skills with the ability to evaluate economic trends, profitability and marketing issues. This role requires the ability to work under pressure, handle varied emergency situations and to troubleshoot operational and management problems unique to an assigned area. Customer Service: Ensure that a superior level of co-operation, service and support is provided to residents Confirm resident issues and service requests are promptly addressed Ensure building standards are maintained to a high level,



and that site‐level staff are performing duties in a qualified manner Train site‐level staff on Morguard's standards of Customer Service Show suites and process resident applications and lease agreements with regular reporting to the Regional Office Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents Assist in the implementation of marketing initiatives and related leasing functions Manage assigned portfolio of buildings to improve efficiency and reduce operating costs Conduct inspection of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required on a weekly/daily basis to monitor performance Obtain quotes or bids from contractors for repairs, renovations and maintenance Supervise contractor work to ensure it has been completed and review invoices Responsible for ensuring that day‐to‐day operations of the building are carried out (general maintenance and cleaning) Management: Directly manage on‐site Team Members including but not limited to: Building Managers, Assistant Building Managers, Maintenance Associate and Cleaners Responsible for planning, assigning and directing work Assist in training on‐site Team Members (including but not limited to Building Managers, Assistant Building Managers, Maintenance Associates and Cleaners) with operational procedures Review and approve resident leases and renewal leases Knowledge of Building/Property Maintenance ~ Basic knowledge of plumbing,



electrical, drywall, carpentry, painting, etc. ~ Computer skills (Microsoft Office Suite, Yardi, Email, Internet) A commitment to "Best in Class" Customer Service Self‐motivated individual who is proactive, takes initiative, is goal and results oriented, and works independently without a lot of direction Superior organizational and time management skills to multi‐task/prioritize and meet multiple deadlines Flexible with a "can‐do" and "no task is too big or small" attitude Actively championing diversity, equity and inclusion to create an environment of belonging Exposure to multi‐residential or other related industry asset class would be an asset Certified Property Manager designation (CPM) or Accredited Residential Manager (ARM) an asset WHMIS certification would be an asset Experience with Fire Life Safety & Building Inspections would be an asset Knowledge of current laws, legislation and rights concerning residents would be an asset Ability to speak other languages is considered an asset. Exposure to a diverse portfolio of real estate assets across North America. Pay Equity Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs. Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA)

📌 Community Manager Agence Immobilière H/F (Toronto)
🏢 Morguard
📍 Toronto