Lieu de travail : Toronto, Ontario, Canada Horaire : 37.5 Secteur d’activité : Services bancaires personnels et commerciaux Détails de la rémunération : $59,500
- $84,000 CAD La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Department Overview:At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Do you love exploring and understanding investment options that best suit customers' financial needs? Then join us as a Senior Personal Banker – Home Borrowing and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer loyalty and investment returns. Create a consistent and exceptional customer experience in the branch, with specialty and predominant focus in home borrowing advice and experiences with in-depth knowledge of investing, day-to-day banking, and all other TDCT products and services Ask thoughtful questions to uncover and understand Customer needs,



owning solutions that align to mandate and bringing in an expert for needs outside of capability Improve customer financial confidence through ongoing dialogue and by answering questions and providing advice Act as a subject matter expert in the branch for both customers and colleagues regarding all products, services, policies, and procedures of TD – especially regarding both personal banking and business banking products/services or policies/procedures owned within the Branch Maintain a professional and inviting space in all common areas of the branch, adhering to premises, marketing, and/or regulatory guidelines, paying attention to the office spaces in which the Senior Personal Banker – Home Borrowing occupies Consistently engage in proactive customer outreach (via phone, email, etc.) to discuss portfolio updates and/or additional opportunities which best service the customer's needs; responsible for being present in the community for additional customer outreach Maintain comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations Ensure documentation that is prepared and completed is accurate, properly reflects the customer/business' intentions, and retained in accordance with business policies and procedures Participate fully as a member of the team, support a positive work workplace that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest High School diploma and/or Post-Secondary or Undergraduate degree (in related field) preferred 2+ years relevant experience Investment Funds Canada (IFC) or equivalent Certificate in Financial Services Advice (CFSA) Language Needs




- Mandarin and/or Cantonese La TD est un chef de file mondial dans le secteur des institutions financières. Elle est la cinquième banque en importance en Amérique du Nord de par son nombre de succursales. Chaque jour, nous nous efforçons de rendre chaque interaction, chaque produit et chaque expérience remarquablement humaine et agréablement simple à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent à profit leurs compétences, leur talent et leur créativité pour approfondir les relations, assurer une exécution rigoureuse et rendre l’expérience bancaire plus simple et plus rapide. Ensemble, nous réimaginons l’expérience bancaire et ses possibilités pour notre clientèle, nos collègues et nos collectivités. Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien‑étude mentale, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien‑étude, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous a

📌 Senior Personal Banker (Toronto)
🏢 TD Bank
📍 Toronto