Scotiabank is seeking a Customer Experience Lead at Aspen Woods Branch, AB in Calgary to oversee Retail Service teams and champion customer-first service. You will lead and develop Customer Experience Associates, act as OIC when needed, and drive branch-wide initiatives to improve the customer experience.
The role emphasizes solid leadership, coaching, scheduling, and promoting digital/self-service banking options, with a focus on delivering outstanding service and collaborating within the
📌 Customer Experience Lead (Calgary)
🏢 Scotiabank
📍 Calgary
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