Enhance the service department at Western Kia as an Automotive Service Manager. Ensure top-tier customer satisfaction while leading a dedicated team of professionals.

Western Kia is looking for a knowledgeable Service Manager with a passion for people and processes. This role demands at least two years of automotive service leadership experience, along with a strong focus on employee development and accountability. The ideal candidate will thrive in a busy service environment, fostering productivity and satisfaction among both customers and staff.

Key Responsibilities:

- Assist and supervise service team operations
- Foster a respectful and accountable work workplace
- Manage customer concerns diplomatically
- Achieve monthly service and performance targets
- Coordinate relationships with Parts and Sales departments

Requirements:

- Minimum two years in service leadership roles
- Strong automotive mechanical knowledge
- Ability to remain calm during customer challenges
- Experience with CRM and Microsoft Office applications
- Organizational skills for efficient department management

Transform the customer experience at Western Kia while building a cohesive service team

📌 Automotive Service Manager Role (Badger)
🏢 Formulafordlincoln
📍 Badger