Step into a leadership role with JD Sports as a Retail Supervisor in West Edmonton Mall. This full-time position focuses on enhancing customer satisfaction and driving team development through effective coaching. JD Sports, a leading omnichannel retailer, is seeking a Supervisor for its West Edmonton Mall location. In this role, you will lead a dynamic team dedicated to delivering exceptional customer experiences while overseeing operational efficiency. Your primary responsibilities include managing schedules, maintaining inventory, and evaluating team performance.
Key Responsibilities
Ensure high customer satisfaction with product knowledge Train and coach staff to deliver extraordinary experiences Achieve business results and key performance indicators Meet sales, merchandising, and operational expectations Foster a positive and inclusive team workplace
Requirements:
~2-3 years of retail management experience ~ Passionate about streetwear and sneaker culture ~ Experience in training and supervising associates ~ Strong problem-solving and decision-making skills ~ Flexible availability including nights and weekends Become a key player at JD Sports, driving customer experiences and team success at West Edmonton Mall.