Take on the Operations Supervisor position at Outstanding Canadian Entertainment, where you will excel in leading Cage, Slots, and Guest Services to enhance guest experiences.

As a key leader under the Operations Manager, you will oversee day-to-day operations and staff training. Your primary function will be to ensure team members meet performance expectations while adhering to safety and compliance measures. With a focus on cultivating relationships with stakeholders, you will work to continually improve service and operational effectiveness.

Key Responsibilities:

- Deliver leadership and performance management to teams
- Ensure compliance with all policies, health, and safety regulations
- Facilitate communication between departments effectively




- Anticipate and resolve operational issues proactively
- Oversee the application of the Collective Agreement

Requirements:

- Minimum of 2 years in gaming or casino management
- Strong team building and mentorship skills
- Computer literacy in MS Office programs
- Ability to secure AGCO and SmartServe certifications
- Proficiency in the French language is advantageous

Elevate the performance of Cage, Slots, and Guest Services while delivering memorable experiences at Great Canadian Entertainment.

📌 Great Canadian Operations Supervisor Needed (Gananoque)
🏢 Great Canadian Entertainment
📍 Gananoque