Take on the Concierge & Office Manager position with VVA Retirement Communities in Vaughan, contributing to a vibrant retirement community. This role focuses on operational excellence and superior customer service.
As a key player in community management, reporting to the Community Director, you will bring a background in customer service and leadership. Your role will involve direct management of team members and overseeing essential office responsibilities, ensuring that VVA's standards are upheld.
Key Responsibilities:
- Manage community operations and team member performance
- Provide high-quality service and support to residents
- Conduct various administrative tasks efficiently
- Act as a liaison for residents and operation teams
- Handle sensitive information with confidentiality
Requirements:
- Background in customer service, preferably in hospitality
- Minimum of 3-5 years in office or property management
- Robust leadership and communication abilities
- Proficient in Microsoft Office applications
- Ability to work on weekends and lift up to 50 lbs
Bring your passion for customer service to VVA and make lives better for seniors.