Admin Full Time North York, ON $21.50 CAD per hour Position Title: Intake & Outreach Assistant Locations : NEW locations, satellite and itinerant service locations, partner sites and community locations across the GTA. Hourly Rate: $21.50 Hours : Full-time, In person, 35 hours per week, Monday to Friday. This position also requires working outside of regular operational hours including evenings and weekends. Classification: Temporary
- Full Time, until March 2027 The Intake & Outreach Assistant supports NEW’s client recruitment, community outreach, intake and registration activities. The position works primarily in the community, including at satellite and itinerant service locations, partner sites, community events and other outreach locations, to increase awareness of NEW’s programs and connect individuals with appropriate services. The Intake & Outreach Assistant also conducts outreach to community organizations, employers and other stakeholders to generate leads, strengthen community awareness and identify opportunities to connect individuals and organizations with NEW’s services. Community Outreach and Client Recruitment Conduct community outreach at satellite and itinerant service locations, community organizations, libraries, schools, employment centres, businesses, community events and other identified locations. Promote NEW’s programs and services to prospective clients and community members. Proactively engage community members to identify individuals who may benefit from NEW’s programs and services. Distribute promotional materials and support information booths, outreach tables, community presentations and promotional activities. Support outreach activities intended to increase awareness of RECENT and expand access to services within diverse and underserved communities.



Conduct initial client intake and registration at RECENT offices, satellite locations, itinerant service sites, partner locations and community outreach activities. Enter and update client information accurately in applicable databases, CRM systems and registration systems. Maintain accurate and confidential client records in accordance with organizational policies and procedures. Employer and Community Outreach Conduct outreach to local employers, businesses, community organizations, service providers and other stakeholders to introduce NEW and promote relevant programs and services. Identify prospective employers and community partners that may be interested in NEW’s programs, services, hiring initiatives, events or partnership opportunities. Generate employer and community partner leads and connect interested organizations with the appropriate NEW staff member for further follow-up and relationship development. Provide basic information to employers and community organizations regarding NEW’s employment, settlement, training and other relevant programs. Maintain records of employer, partner and community outreach contacts and activities. Support community referral relationships that increase access to NEW’s programs and services. Represent NEW professionally and positively when working in the community.



Serve as a point of contact for community members accessing NEW services at off-site locations. Ensure required forms, program information, promotional materials and outreach supplies are available at satellite and community service locations. Assist in identifying community needs, service gaps and outreach opportunities observed while working at satellite and community locations. Outreach Tracking and Administrative Support Maintain accurate records of outreach activities, client leads, registrations, referrals, employer contacts and community partner contacts. Track basic outreach results, including individuals reached, clients recruited, registrations completed, information sessions delivered, employers contacted and community organizations engaged. Provide outreach and intake activity information to the supervisor as required. Assist with preparing outreach materials, information packages, registration materials and supplies. Support the set-up and take-down of outreach booths, information tables and community activities. Assist with telephone, email and in-person inquiries related to programs and services. Provide general administrative support related to intake, outreach and community service delivery. College diploma and relevant training in community services, settlement services, social services, business administration or a related field or an equivalent combination of education and relevant experience . Minimum of one (1) year of experience in community outreach, customer service, intake, settlement, employment services or another related front-line environment is preferred. Experience working with newcomers, immigrants, refugees, women, youth or other diverse communities is an asset. Comfortable approaching, speaking with and engaging members

📌 Full Time Outreach Worker Full Time Outreach Worker (Canada)
🏢 Newcomer-Women
📍 Canada