Join Mainstreet Credit Union as a part-time Customer Support Representative in Sarnia, ON. Deliver personalized financial advice and support to our members in this impactful role. As a Customer Support Representative, your main objective will be to surpass member expectations through friendly and efficient service. You will analyze member needs, assist in transactions, and help resolve any inquiries. A collaborative attitude and the effective use of CRM tools will enhance the customer experience while supporting team objectives. Key Responsibilities:

- Provide courteous service and advice to members
- Analyze needs and facilitate product and service usage
- Accurately process transactions and promote self-service options




- Handle member concerns professionally and escalate as needed
- Support overall branch operations and assist with various banking tasks

Requirements:

- Robust customer service experience and enthusiastic attitude
- Ability to listen and match needs with solutions
- Basic computing proficiency with attention to detail
- Commitment to service excellence and continuous improvement
- Previous experience in credit unions or banks preferred

Utilize your customer service skills to create a meaningful impact with Mainstreet Credit Union. #J-18808-Ljbffr

📌 Customer Support Representative at Mainstreet (Canada)
🏢 Mainstreet Credit Union
📍 Canada