Job Title: Operations Assistant – Logistics (Entry-Level to Experienced)

Location: Toronto, ON (On-site, Full-time)

Salary: $45,000–$60,000 CAD per year, depending on experience + performance bonus

Overview: We are seeking a highly motivated, passionate, and enthusiastic Logistics Coordinator to join our team in Brampton. This role involves comprehensive management of partner relationships, order management, and cutting-edge solutions to meet customer needs. The ideal candidate will possess outstanding verbal and written communication skills and a proven ability to manage logistics tasks effectively.

Key Responsibilities:

- Develop and enhance relationships with transportation partners.
- Ensure efficient sourcing of partner carriers and timely fulfillment of delivery requirements.
- Track and trace orders, updating TMS, CSR, and customers accordingly.
- Monitor on-time delivery appointments and coordinate communications with shippers and consignees.
- Negotiate services and pricing, setting clear expectations to ensure satisfaction.
- Build positive relationships with CSR, customers, and partners, managing interactions professionally across various communication platforms.
- Innovatively address and fulfill customer demands.
- Provide competitive rates to the sales team.
- Prepare and review performance reports for carriers, leading monthly meetings to drive continuous improvement.




- Develop procedures to mitigate issues and streamline operations.
- Perform general clerical duties including answering calls, filing, data entry, and billing.
- Engage in upselling and conduct inside sales calls.
- Handle additional tasks and projects as necessary.

Required Skills and Experience:

- Fluent in English with excellent capability in writing and reading.
- Minimum of 2 years' experience in the Logistics/Transportation industry within Canada/USA.
- Strong knowledge of LTL and TL operations both within Canada and across the border.
- Familiarity with Ocean and Air FCL and LCL shipments.
- Expert geographical knowledge including mileage, transit times, and DOT regulations.
- Exceptional customer service skills, with the ability to manage internal and external relationships effectively.
- Proficient in Excel, Outlook, and Gmail.
- Strong attention to detail and accuracy in data collection and order entry.

This is an in-office position located in Toronto, requiring a dedicated presence to manage and coordinate logistics operations effectively. If you are ready to contribute to a dynamic team and meet the challenges of this role, we welcome your application.

How to Apply

Apply directly through Indeed and email your resume to [email protected] with the subject line: Operations Assistant Application – [Your Name].

📌 Operations Assistant (Canada)
🏢 Enzo Logistics
📍 Canada