Advance your career as a Customer Success Specialist with FlightHub Group in Montreal. This pivotal role supports both flight and hotel operations while enhancing customer experiences. As a recent member of our Customer Service Lodging Team (Vannerie), you’ll need at least 1-2 years of customer service experience.
Key responsibilities
include managing pricing and ticketing inquiries and ensuring accurate post-booking support for our partners. You will also work closely with third-party providers and maintain GDS systems like Amadeus and Worldspan.
Key Responsibilities
• Handle incoming pricing and ticketing requests
• Monitor and manage GDS queues effectively
• Ensure proper documentation of policies and updates
• Engage in internal projects as needed
• Collaborate with Customer Service & Delivery teams
Requirements:
• 1-2 years of relevant experience
• Strong English and French communication
• Proficient in Microsoft Office (Excel & Word)
• Familiarity with Zendesk highly valued
• Experience in GDS is a plus Leverage your talents in customer service and problem-solving at FlightHub Group's dynamic team in Montreal.
📌 Customer Success Specialist at FlightHub Group (Canada)
🏢 Flighthub.com
📍 Canada
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