Role purpose Own day-to-day operational product management for the ICP-OES product line, keeping the existing portfolio running smoothly and competitively. This junior-to-mid-career role operates under the day-to-day direction of the Strategic Product Director and may develop toward broader product management responsibility. The position is based in Woodbridge, Ontario. SKU and lifecycle management
- Maintain the SKU catalogue, add configurations, manage change notifications, and retire discontinued products with Operations and Supply Chain.
- Prepare operational analysis for product introduction, sustainment, and end-of-life decisions.
- Coordinate end-of-life communications, inventory rundown, customer notification, and field communication.
- Maintain specifications, compatibility matrices, and regional configuration guides. Pricing administration
- Maintain the product price book, update pricing systems, track exceptions, and prepare periodic review data for director approval.
- Gather competitive pricing data, prepare margin analysis, and coordinate system updates after approved price changes.
- Process special pricing requests within delegated authority and escalate above-threshold requests with supporting data. Quality, supply chain, and commercial support
- Triage field quality and supply-chain issues, route them to Quality, Manufacturing, or Supply Chain, and track resolution.
- Maintain a live escalation tracker and provide regular status updates to the Strategic Product Director and VP of Atomic Spectroscopy.
- Coordinate parts availability, lead times, and backlog; communicate timeline impacts to commercial stakeholders.
- Support sales with configuration guidance,



compatibility questions, and order-specific product-management input.
- Maintain competitive comparisons, product FAQs, and technical specification sheets; track order intake, backlog, inventory, and field-feedback KPIs.
- Support NPI readiness with SAP setup, price-book entry, configuration guides, and publication of sales resources. Required Qualifications
- 4–7 years in product management, technical marketing, product operations, or a related commercial or operational role in scientific instrumentation, analytical instruments, or laboratory equipment.
- Familiarity with product lifecycle management, SKU management, pricing administration, and product change management.
- Strong organisation and attention to detail; able to manage multiple concurrent workstreams accurately and reliably.
- Cross-functional experience with Operations, Supply Chain, Quality, and commercial teams in a matrixed organisation.
- Proficiency with ERP systems for product data, pricing, and order management; SAP is preferred.
- Bachelor's degree in Chemistry, Engineering, Business, or a related discipline. Preferred Qualifications
- A scientific or technical degree with hands-on laboratory experience is preferred.
- Product launch support experience in product management or technical marketing is preferred.
- Familiarity with atomic spectroscopy, chromatography, or materials characterisation is preferred. Compensation
- Annual compensation range is CAD 110,000 to CAD 120,000 for this full time position. Final base pay depends on factors including internal equity, work location, qualifications, skills, experience, and education or training.

📌 Operations Product Manager, ICP-OES (Ontario)
🏢 Base Career
📍 Ontario