Balcony Grill is looking for friendly, reliable, and experienced Restaurant Servers / Front of House Staff to join our team. This position is ideal for someone who communicates confidently with guests, works efficiently during busy service periods, and takes responsibility for providing accurate and attentive service. This is a bilingual position: our guests speak English and our kitchen team communicates in Mandarin, so you will use both languages every shift. Compensation Base wage: $15–$19 per hour, depending on experience Tips are paid in addition to the base wage Typical total earnings are approximately $20–$25+ per hour, including tips Additional performance bonuses may be offered during strong business periods Approximately 20–40 hours per week Part-time and full-time opportunities available Actual earnings may vary depending on scheduled shifts, sales volume, performance, and hours worked. Responsibilities Welcome guests and provide friendly, attentive service Explain menu items and answer customer questions Take food and beverage orders accurately using the POS system Process cash and card payments Serve food and drinks efficiently Check on guests throughout their meal and respond to requests promptly Recommend menu items and promote specials when appropriate Maintain clean and organized tables, service stations, and front-of-house areas Work closely with kitchen and front-of-house team members during busy periods Handle customer concerns calmly and professionally Complete opening, closing,



and side duties as assigned Follow restaurant hygiene, sanitation, and food-safety procedures Requirements Previous restaurant serving or front-of-house experience is strongly preferred Fluent spoken English and Mandarin are both required. Available to work evenings and weekends, including Friday and Saturday nights Reliable, punctual, and able to follow scheduled shifts Comfortable working in a busy, fast-paced restaurant Able to multitask while maintaining accuracy and attention to detail Professional, positive, and customer-focused attitude Able to stand for extended periods and carry food and beverage items Valid authorization to work in Canada

What We Offer
Consistent customer traffic and robust tip potential Supportive and team-oriented working environment Opportunities for additional hours based on availability and performance Performance recognition and additional bonus opportunities Staff meal or employee food discount during scheduled shifts Schedule Our restaurant primarily operates during evenings. Applicants must have regular evening and weekend availability. Please apply with your résumé and include: Your restaurant experience Your weekly availability Whether you are looking for part-time or full-time hours Your earliest available start date Pay: $15.00-$19.00 per hour Expected hours: 20.0 – 40.0 per week

Benefits:
- Casual dress
- Discounted or free food
- On-site parking Language:
- Mandarin (required) Work

Location:
In person

📌 Server / Front of House Staff – Bilingual (English/Mandarin) (Calgary)
🏢 Caltrust Auto
📍 Calgary