About the role
You'll play a key role in ensuring incentive programmes built using our platforms are accurate, compliant and ready for launch. Your work helps protect client trust and ensures end users have a great experience from day one. This role would suit somebody with previous experience as a Website Operations Specialist, Digital Experience Specialist, Digital Specialist. This is an existing vacancy
What you'll do
Quality Assurance & Validation
• Review configured incentive programmes before they go live
• Verify that programme rules, calculations and configurations match approved client requirements
• Identify errors, inconsistencies or risks and ensure they are resolved before launch Pre-Launch Readiness
• Perform visual and user experience checks to ensure programmes look clear and skilled
• Confirm that programmes meet internal quality standards prior to launch Collaboration
• Work closely with Implementation Specialists and Programme Managers to support smooth launches
• Communicate issues clearly and constructively, helping teams resolve them quickly What you'll bring
• Comfort working to tight deadlines without a drop in accuracy
• Exceptional attention to detail
• Ability to learn new systems and tools quickly
• Confidence working independently and as part of a team
• Comfortable using modern tools to work more efficiently and continuously improve quality
• Strong working knowledge of Excel including:
•
• Conditional formatting and pivot tables
• Functions such as VLOOKUP, INDEX-MATCH, SUM, ROUND, CEILING, FLOOR
• Charts and graphs
• Logical and text formulas (IF, AND, OR, MID, LEFT, RIGHT, DATE) In addition to base salary
we offer
bonus, stock options plus a wide range of benefits.