Key Responsibilities
*Customer Service and Communication
*
- Answer incoming calls and respond to customer emails and messages in a timely and professional manner
- Serve as the first point of contact for current leads and existing customers
- Provide accurate information on scheduling, job status and next steps
- Resolve customer concerns or escalate to the Owner when required *Scheduling and Coordination
*
- Schedule site visits, estimates and jobs based on crew availability and job priority
- Maintain an accurate and up-to-date crew calendar
- Coordinate with customers, ESA and utilities, including Hydro One, on permits, inspections and service connections
- Communicate schedule changes to crews and customers promptly *Materials and Purchasing
*
- Order materials from suppliers based on job requirements
- Confirm pricing,



availability and delivery dates
- Track deliveries and follow up on backorders to prevent job delays *Payroll and Recordkeeping
*
- Process payroll accurately and on schedule
- Maintain organized records of job documentation, permits, inspections and company files
- Create and maintain spreadsheets to track jobs, materials and business data *CRM Management
*
- Manage leads, quotes, jobs and customer records in Jobber
- Ensure all customer and job information is complete and current
- Follow up on outstanding quotes and invoices as directed Pay: $20.00-$24.00 per hour Work

Location:
Remote

📌 Administrative Assistant (Owen Sound)
🏢 Dunne power
📍 Owen Sound