RamadaPlazaNiagaraFallsiscommittedtoprovidingoutstandinghospitalityandcreatingmemorableexperiencesforeveryguest. AsaNightAuditor,youwillplayavitalroleinmaintainingourhighstandardsofserviceandoperationalefficiencyduringtheovernighthours,ensuringasmoothexperienceforourguestsandaccuratefinancialrecordsforourhotel. NightAuditorsmusthaveadetailorientatedworkstyle,andapositivepersonalitywithadesiretodeliveroutstandingcustomerservicetoourguests. Responsibilitiesinclude,butarenotlimitedto: Check-in's,check-out'sandhandlingallguestregistrations Makingandmodifyingreservations HotelOperatorandconciergerelatedduties Collectpayments,postingchargestoguestaccounts,cashanddebittransactions,directbilling,maintainingafloat,cashingoutatendofshift, Knowledgeofhotelpropertyandsurroundingarea Respondtoguestcomplaints,requestsandemergenciesandactasnecessary. Serveastheeveningstewardofthepropertybymonitoringsecuritycameras,hallways,andentrancewaystohelpensureguestsafetyandpropertysecurity. Assistwithset-upofcontinentalbreakfastand/orbeveragestations,ifapplicable. Responsibleforrunningtheauditandpreparingnecessaryfinancialreports Preparenecessarypaperworkfornextbusinessday. QualificationsandExperience:



PreviousworkingexperiencewithOperacomputersystempreferred Degree/DiplomainHospitalityManagement,MarketingSalesorarelateddisciplineisastrongasset MusthaveOperaoperatingsystemknowledge Previousexperienceinacustomerserviceposition Abilitytoworkwithminimalsupervision Exceptionalcomputerskills Strongcommunicationskillsbetweenguests,managementandco-workers Mustbeabletoworkweekdays,weekendsandholidays. Strongwrittenandverbalcommunicationskills Provenabilityinmulti-tasking,organization,workingunderpressure,meetingtightdeadlines,workinginfastpacedenvironmentwithstrongattentiontodetails Exceptionalconflictresolutionskillsinordertoeffectivelydealwithinternalandexternalcustomers. Note: Thisjobdescriptionisnotintendedtobeall-inclusive. Theemployeemayberequiredtoperformotherrelateddutiesasrequestedbythecompany. Weareopentoallqualifiedcandidatesandencourageadiverserangeofapplicantstobringtheiruniqueperspectivestoourteam. Weareanequalopportunityemployer. IfyourequireanaccommodationfortheapplicationprocessinaccordancewiththeOntarioHumanRightsCodeandtheAccessibilityforOntarianswithDisabilitiesAct,thealternateformatsforcontactingusareasfollows: Email:[email protected] Phone:905-562-4155Ext332 WedonotuseAIaspartoftherecruitmentprocess. Thispostingisopenforanexistingvacancy. Wewishtothankallapplicantsfortheirinterestinacareerwithus. Onlythoseselectedforaninterviewwillbecontacted. #TOKINDHP

📌 Night Auditor | Ramada Plaza Niagara Falls (Canada)
🏢 Owen Sound
📍 Canada