Step into a Full-Time Customer Representative role with FedEx in YQGA, focusing on customer care and efficient package handling. This position emphasizes communication skills and adherence to training protocols.

As a Customer Representative, your main responsibility will be ensuring customer satisfaction while respecting Canadian Customs regulations and FedEx service protocols. A high school diploma is mandatory, and additional qualifications are preferred. You will need to navigate a busy work setting and demonstrate capability in physical tasks, such as lifting and maneuvering up to 150 lbs.

Key Responsibilities:

- Engage customers with knowledge of FedEx products
- Complete all testing and training requirements effectively




- Work proficiently within a Windows PC framework
- Show competency in stress management under monitored conditions
- Flexibility to work different shifts based on needs

Requirements:

- High school diploma needed; college diploma preferred
- Understanding of FedEx products and customs procedures
- Ability to lift and manage packages safely
- Bilingual candidates preferred for Quebec
- Maintain a valid driver's license with a clean driving record

Utilize your skills to provide exceptional customer service and support at FedEx

📌 Customer Service Role at FedEx YQGA (Canada)
🏢 FedEx
📍 Canada