Take the next step in your career as a Collections Agent with National Bank's One Equipment team, where you can make a positive impact on client relationships. This position emphasizes both customer satisfaction and effective collections in a flexible hybrid work setting.

As a Collections Agent, you will engage with customers to resolve inquiries and secure payments. Your skills in negotiation and problem resolution will play a key role in achieving favorable outcomes for both clients and the bank. Join a team that values flexibility and supports your qualified growth.

Key Responsibilities:

- Engage with customers to address inquiries effectively
- Secure payments professionally and promptly
- Negotiate solutions to settle disputes amicably




- Maintain confidentiality in all client transactions
- Evaluate customer files for appropriate follow-up actions

Requirements:

- 2 years of experience in Financial Services or Collections
- Strong accuracy in documentation and detail tracking
- Intermediate skills in MS Office Suite
- Ability to handle sensitive information with discretion
- Knowledge of relevant compliance laws is advantageous

Bring your customer service and negotiation skills to the forefront as a Collections Agent at National Bank, thriving in a supportive and inclusive environment.

📌 Hybrid Collections Agent Role (Canada)
🏢 Banque Nationale du Canada
📍 Canada