Join the cutting-edge team at Stingray as a Service Dispatch Coordinator located in the Old Port of Montreal. Use your problem-solving skills and management expertise to streamline technician dispatch and customer communications. This position within the Customer Support team involves collaborating with subcontractors, coordinating technician visits, and ensuring timely resolution of service issues for clients. Your attention to detail and ability to manage several tasks simultaneously are crucial for success. You will also prepare quotes and manage invoices effectively. Key Responsibilities:

- Efficiently coordinate the dispatch of technicians
- Provide timely updates to customers via email and phone
- Maintain strong subcontractor relationships
- Prepare quotes for service replacements
- Review and approve work orders and invoices

Requirements:

- At least 2 years in a dispatch or service coordination role
- Bilingual proficiency in French and English
- Experienced with Salesforce and/or NetSuite
- Able to handle multitasking in a agile setting
- Demonstrated initiative in task management

Bring your skills and passion for customer service to Stingray and thrive in a creative work environment. #J-18808-Ljbffr

📌 Service Dispatch Coordinator Role in Montreal (Canada)
🏢 Z953
📍 Canada