Cultivate your career at MacDon as a Senior Product Support Supervisor in Winnipeg, MB. Oversee a team dedicated to providing exceptional after-sales support for creative MacDon equipment. You will be responsible for coordinating activities for Product Support Representatives while engaging in troubleshooting and resolving technical issues. As you collaborate with a global team and manage schedules, your leadership will enhance team performance and dealer relationships, ensuring a streamlined support process. This role calls for your technical expertise and relationship-building skills. Key Responsibilities:

- Direct activities of North American Product Support Representatives
- Work alongside the global team to tackle field issues




- Conduct troubleshooting and solution development
- Review team schedules, expense reports, and activities
- Support Product Support Reps in dealer engagement and education

Requirements:

- Relevant degree or equivalent experience required
- Leadership experience emphasizing relationships
- Strong communication and interpersonal abilities
- Technical expertise in Mechanical and Hydraulic systems
- Ability to travel 20% within North America

Leverage your leadership abilities and technical knowledge to enhance customer support for MacDon equipment. #J-18808-Ljbffr

📌 Senior Product Support Supervisor at MacDon (Canada)
🏢 MacDon Industries
📍 Canada