26 Oct
|
TicketWeb
|
Canada
JOB DESCRIPTION
– EVENT PROGRAMMER, PART TIMELocation: British Columbia, Alberta, Saskatchewan, Manitoba (Remote)Division: Manager, Event Programming OperationsContract Terms: Part Time, up to 20 hours per week Position Details: This job advertisement is for an existing, immediate vacancyTHE TEAMThe Event Programming Operations team drives and supports all elements of Event Programming for Canadian Ticketmaster clients as well as load-balancing support for global teams as needed. The team collaborates with Support and Technology teams as well as other leaders within Live Nation to ensure effective and accurate programming of event builds, quality assurance and edits. The team drives special projects above and beyond the daily EP workflow that are proactive and innovative to improve the operational efficiency for Event Programming. THE JOBReporting to the Manager, Event Programming Operations, the Event Programmer role consists of a high-level of interaction and communication with our clients as well as with our internal teams involved in creating event listings. The incumbent of this role is responsible for collecting, reviewing, and inputting accurate data into Ticketmaster's proprietary Host programming system, following procedural best practices and established standards, and verifying the output. Kindly note this position does not involve event planning.*WHAT YOU WILL BE DOING
* Meet and exceed Event Management service level agreements
* Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
* Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
* Establish and develop relationships with assigned clients
* On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
* From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event ManagementWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
* Must have the ability to accommodate a flexible schedule including some weekends, evenings, and holidays.
* Must be computer literate with excellent data entry skills.
* Assets:
* 1-2 years' experience with the Ticketmaster systems (i.e., Host)
* Box Office experienceYOU (BEHAVIOURAL SKILLS)
* Business Acumen – You understand and can apply general business concepts, using external networks to understand market situations and industry.
* Tasks and project management orientation (with the ability to hold others accountable).
* Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Reliability
- We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Belonging
- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. LANGUAGE REQUIREMENT Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged t
📌 Event Programmer (Canada)
🏢 TicketWeb
📍 Canada