Join to apply for the Client Service Associate role at GreenShield When it comes to health, we're always looking for ways to push for better. So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees. This role will report to the Manager, Client Service and will contribute to the Growth and Client Service team in the following ways: Partner with Customer Service Representatives and Account Managers to deliver exceptional client experiences. Support account maintenance activities, including updates and plan changes, to keep client information accurate and up to date. Previous experience in perks, insurance or health services is an asset. Post‐secondary degree or diploma education. Passionate, have a positive attitude, a willingness to learn, be an engaged member of the team, and serve our clients with energy and passion. Intermediate to Advanced software skills, in programs such as Word, Excel, PowerPoint.



Familiarity with CRM systems (MS Dynamics) Exposure to Power BI or Tableau Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn't just about personal achievements, it's about making a difference together. Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

📌 CLIENT SERVICE ASSOCIATE (Canada)
🏢 GreenShield
📍 Canada