Join DSI as an AT&T; Retail Customer Support Expert, where you will engage directly with customers and resolve their inquiries in bustling retail environments. Your role is crucial in ensuring high-quality service delivery. This position focuses on troubleshooting customer concerns, providing support for billing and device-related issues, and fostering partnerships with retail teams. Support AT&T; customers with account and billing inquiries
• Resolve technical issues with devices and services
• Act as a liaison for retail partners and escalate concerns
• Assist in maintaining display devices according to guidelines
• Collaborate with internal teams for comprehensive support Robust communication and customer service skills
• Resilience in handling escalated customer issues
• Flexibility for varied work hours, including evenings Leverage your customer service expertise to provide exceptional support while collaborating with AT&T; partners in retail. #

📌 AT&T Retail Customer Support Expert (Canada)
🏢 DSI Systems
📍 Canada