Manage day to day deliverables during the shift, under the overall direction of the NOC Shift Leader. # The primary accountability of this position is to ensure that all work deliverables during the shift are efficiently managed with strong delivery and prompt escalations to the Team Lead/Manager positions as needed. # Provide strong technical support while ensuring that NOC processes and procedures are followed properly by the team that they are part of. # This includes proper use of automation, following proper remediation procedures, high quality ticket and vendor issue updates, handover documentation, etc. # Ensure work being taken over is followed up promptly while providing proper handover to the next shift as well as to the Shift Leader. # Help develop team members, provide effective feedback and recognition when needed. # Help assess training needs, process gaps and improvement suggestions, automation opportunities. Entry level Full time Information Technology #

📌 Network Operations Center (Canada)
🏢 BULLIT SYSTEMS
📍 Canada