Hogan’s Alley Society (HAS) is a Vancouver-based non-profit dedicated to advancing the social, political, economic, and cultural well‑being of people of African descent (Black people). Our work includes inclusive housing, community programs, and public education, and focuses on restoring and celebrating the Black presence in Vancouver while addressing the impacts of displacement and systemic racism. Support Worker (Nora Hendrix Place) Building Manager 30.90 per hour Forty (40) hours per week, consisting of 8.5 hours per day including a 30‑minute unpaid lunch break, Monday through Friday from 8:30am – 5:00pm Fixed‑Term One Year, Full‑Time Reporting to the Building Manager, the Support Worker is responsible for the day‑to‑day work of supporting residents at Nora Hendrix Place. The support worker will collaborate with residents and staff to provide a range of services, including case planning/management, day‑to‑day physical, emotional, and social support, life‑skills assistance, information, and resources. The Support Worker also works collaboratively with other direct service staff, cultural supports, families, and external service providers and government ministries involved in the care and support of residents. Assess the general well‑being of residents and make referrals to service providers as applicable. Help develop individual case plans. Work with residents to identify their goals and map out their unique journey while living in the building. Support and accompany residents to medical, ministry, and/or legal appointments. Conduct regular safety checks on residents throughout internal and external property. Liaise with relevant community partners regarding residents’ various needs. Provide one‑to‑one support, accompaniment, and advocacy. Document relevant information about resident well‑being to ensure continuity of care. Other responsibilities as directed by the building management team. Experience and knowledge about mental health diagnosis, medications, treatment and support resources.



Knowledge of Black and Indigenous community and health resources. Understand the ongoing impact of colonialism and the residential school system. Clear understanding of Black history in Canada, and experience working with immigrants and refugees. Basic sound knowledge of relevant physical health issues (e.g. HIV and Hepatitis C), including diagnosis, treatment, and support resources. Training / Education Required Minimum diploma or certificate in a relevant discipline (e.g. community support worker, mental health and addictions worker, or social services worker) with at least two years of experience as a support worker working with people affected by trauma and who may also struggle with substance use and/or mental wellness. Equivalent combination of relevant experience and applicable skill‑based training may be considered. Must complete an acceptable Criminal Record Search report. Must hold a current Standard First Aid and CPR certificate. A current Crisis Prevention Institute certificate or non‑violent crisis intervention training is an asset. living in the community in which you work is valued. Food safe certification. C. driver’s licence and access to a vehicle. Mental Health First Aid is an asset. Harm reduction and Naloxone training. An educational background in social work or equivalent is an asset. Personal Attributes Adaptable – able to adapt to an ever‑changing environment and open to taking on diverse tasks whenever needed. A quick thinker who can make decisions without agonizing and who knows when to reach out to others for guidance and support. Strong consultative and relationship‑building skills. Put residents first and work to include them in all decisions that affect their lives. Committed to working with residents who may be struggling with substance use, brain trauma, cognitive impairment, and/or mental illness. Sound knowledge and understanding of the risks associated with programs that serve vulnerable populations. Ability to work flexible hours, including occasional evenings and weekends. Understanding of trauma‐informed care and support. #

📌 Support Worker (Canada)
🏢 Hogan's Alley Society
📍 Canada