Enhance lives as a Service Coordinator with a prestigious non-medical home care provider. Coordinate caregiver schedules to ensure client satisfaction in a fulfilling role.

Join a high-performing team dedicated to service excellence at a leading home care provider. As a Service Coordinator, you will match clients with caregivers while maintaining records and addresses concerns. This position requires strong service orientation, organizational skills, and the ability to thrive in a fast-paced setting.

Key Responsibilities:

- Answer client and caregiver calls professionally
- Match clients to caregivers based on specific needs
- Maintain thorough schedules and logs in software
- Address concerns, fostering strong client relationships
- Uphold company policies and perform emergency caregiving

Requirements:

- High integrity and excellent customer service skills
- Strong organizational skills and 60 WPM typing speed
- Ability to work in a team-oriented, fast-paced environment
- Passion for serving the elderly population
- Familiarity with software including WellSky and Salesforce

Make a meaningful impact through care coordination and client support as a Service Coordinator.

📌 Service Coordinator at Leading Care Provider (Canada)
🏢 AIP Connect
📍 Canada