Senior Personal Banker-Home Borrowing (Canada)

Senior Personal Banker-Home Borrowing (Canada)

26 Oct
|
The Toronto-Dominion Bank (Canada)
|
Canada

26 Oct

The Toronto-Dominion Bank (Canada)

Canada

Personal & Commercial Banking Pay Details: 59,500.00$/$59,500.00
- 84,000.00$/$84,000.00 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Senior Personal Banker – Home Borrowing Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit customers' financial needs? Then join us as a Senior Personal Banker – Home Borrowing and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer loyalty and investment returns. Create a consistent and exceptional customer experience in the branch, with specialty and predominant focus in home borrowing advice and experiences with in-depth knowledge of investing, day-to-day banking, and all other TDCT products and services Ask thoughtful questions to uncover and understand Customer needs,



owning solutions that align to mandate and bringing in an expert for needs outside of capability Improve customer financial confidence through ongoing dialogue and by answering questions and providing advice Act as a subject matter expert in the branch for both customers and colleagues regarding all products, services, policies, and procedures of TD – especially regarding both personal banking and business banking products/services or policies/procedures owned within the Branch Maintain a professional and inviting space in all common areas of the branch, adhering to premises, marketing, and/or regulatory guidelines, paying attention to the office spaces in which the Senior Personal Banker – Home Borrowing occupies Consistently engage in proactive customer outreach (via phone, email, etc.) to discuss portfolio updates and/or additional opportunities which best service the customer's needs; responsible for being present in the community for additional customer outreach Maintain comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations Ensure documentation that is prepared and completed is accurate, properly reflects the customer/business' intentions, and retained in accordance with business policies and procedures Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality,



innovation and teamwork and ensure timely communication of issues/ points of interest Contribute to the achievement of business objectives by proactively attracting, acquiring and retaining customers / advice opportunities and referrals, to drive growth for TD; High School diploma and/or Post-Secondary or Undergraduate degree (in a related field) preferred ~Investment Funds in Canada (IFC) accreditation or equivalent within 90 days of start date ~ Certificate in Financial Services Advice (CFSA) within 6 months of start date ~ Investment Funds in Canada (IFC) accreditation or equivalent prior to start date ~ Certificate in Financial Services Advice (CFSA) prior to start date ~ Investment Funds in Canada (IFC) accreditation or equivalent within 90 days of start date ~ Certificate in Financial Services Advice (CFSA) within 6 months of start date TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. Together, we are reimagining what banking can be for our clients, colleagues and communities. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive perks plan, we’re committed to providing the support our collea

📌 Senior Personal Banker-Home Borrowing (Canada)
🏢 The Toronto-Dominion Bank (Canada)
📍 Canada

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