Elevate guest experiences as a Fairmont Gold Supervisor at the iconic Fairmont Royal York in Toronto. Oversee personalized service, room reservations, and cooperative team support every day.

The Fairmont Royal York is seeking a dedicated Fairmont Gold Supervisor to enhance luxury hospitality. This role requires actively participating in guest recognition, managing operational support, and acting as a personal liaison for tailored service. Bring expertise in a luxury setting to foster memorable experiences for all guests.

Key Responsibilities:

- Lead guest recognition initiatives for personalized service
- Manage front desk operations and concierge services
- Personalize guest interactions and follow up on requests
- Coordinate room reservation processes for efficiency
- Ensure cleanliness and compliance in guest areas

Requirements:

- Minimum one year in luxury guest reception
- Strong knowledge of local attractions and services
- Excellent communication skills, multilingual preferred
- Ability to multitask during peak periods
- Valid Smart Serve certification is mandatory

Bring top-tier guest service and operational excellence to the Fairmont Gold team at Fairmont Royal York, a premier Toronto hotel.

📌 Fairmont Gold Supervisor in Toronto
🏢 AccorHotel
📍 Toronto