Acqua Dental Centre: Dental Receptionist - Part-Time Position (Wednesday, Thursday, and 2 Saturdays per month)

About Us

Join a modern, patient-focused dental practice in Richmond, B.C. where you'll be valued as an essential member of our healthcare team. We pride ourselves on creating a welcoming environment for both our patients and staff.

Job Overview

We're seeking an enthusiastic Dental Receptionist to serve as the face of our practice. In this role, you'll combine exceptional customer service with efficient administrative management to ensure our office runs smoothly and our patients receive the best possible care experience.

Schedule

- Wednesday 11:00 a.m. - 7:30 p.m., Thursday 9:00 a.m. to 5:30 p.m., alternate Saturdays 8:15 a.m. to 4:15 p.m.
- Regular hours, no holiday work required
- Part-time position (with potential for growth into full-time)

Key Responsibilities

- Create a welcoming atmosphere by greeting patients warmly and maintaining a pristine reception area
- Manage our digital scheduling system to optimize patient flow and maximize practice efficiency
- Process patient arrivals and departures, including insurance verification and payment collection
- Coordinate with our clinical team to ensure smooth patient transitions and timely appointments
- Handle multi-line phone system for appointment scheduling, patient inquiries, and follow-ups
- Maintain accurate electronic health records using Oryx software




- Process insurance claims and verify coverage details
- Manage accounts receivable and daily banking reconciliation

Required Qualifications

- High school diploma or equivalent. Completion of a Dental Receptionist Certificate program preferred.
- Required to have at least 1 year of dental receptionist experience, or to be certified in dental receptionist program - new grads are welcome :)
- Excellent verbal and written communication skills
- Strong computer literacy and ability to learn new software systems
- Professional appearance and positive attitude
- Knowledge of dental insurance and billing procedures

Preferred Qualifications

- Experience with Oryx or similar practice management software
- Bilingual skills (Cantonese or Mandarin)

Benefits

- Competitive hourly wage (based on experience)
- In-office dental benefits
- Vacation is paid out in each pay period
- Professional development opportunities
- Positive and supportive work environment.
- Free on-site employee parking / Easily Transitable (Lansdowne Skytrain)
- Job Types: Part-time, Permanent

Pay: $25.00-$31.00 per hour

Expected hours: 16.0 – 24.0 per week

Advantages:

- Company events
- Dental care
- On-site parking
- Paid time off

Language:

- Mandarin (preferred)
- Cantonese (preferred)

Licence/Certification:

- Dental Receptionist Certificate (required)

Work Location: In person

📌 Dental Receptionist (Richmond)
🏢 Acqua Dental Centre
📍 Richmond