Salary range is dependent on experience and qualifications
* *MUST HAVE PARTS EXPERIENCE
* Oakridge Ford is seeking individuals interested in the role of Parts Advisor. The Parts Advisor, under the direction of the Parts Manager, will primarily be responsible for providing parts related advice to both internal and external customers, ordering parts, handling incoming calls/e-mails and coordinating parts deliveries. Oakridge Ford is a premier, long-standing pillar of the London automotive market, recognized for its operational scale and comprehensive automotive solutions. Housing a massive inventory of new and pre-owned cars, trucks, SUVs, and minivans, the dealership runs a high-volume, structured operation built on qualified excellence. Notably, Oakridge Ford boasts one of Ontario's top Parts and Service Centers, making it a major hub for technical expertise and a powerhouse for steady, reliable workflow. The sheer size of the dealership's vehicle selection and its robust, in-house financing and leasing departments ensure a constant stream of traffic for the sales floor and a packed board for the service bays. The facility is run by an experienced, highly professional team that values industry expertise and structured growth. Joining Oakridge Ford means stepping into a leading-edge environment that offers top-tier manufacturer training, exceptional earning potential, and the security of working with one of the most established automotive operations in the province. Proficiency in Microsoft Office/Excel and computer applications Through understanding and knowledge of automotive parts Excellent customer service skills Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line Answers phone calls,



providing price quotes and other information as well as gathering customer information for proper follow up and asking for the sale. Reviews shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate Provides high level of service to internal and external customers. Verifies back-order files weekly and returns to vendors, or stocks those items not picked up or required Replenishes assigned inventory daily Notifies parts manager of out-of-stock parts or shop materials that need immediate attention Solicits assigned accounts by phone Competitive compensation and bonus plans Comprehensive training to set you up for success in your role A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support A company culture focused on inclusivity, diversity, employee wellness, and community engagement For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences. At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.

Job Type
s: Full-time, Permanent Dental care Disability insurance Life insurance On-site parking Store discount Ability to commute/relocate: ~ London, ON N6H 1T8: reliably commute or plan to relocate before starting work (required) Automotive Parts: 1 year (required) customer service:

📌 Automotive parts sales person (Canada)
🏢 Rafih Auto Group
📍 Canada